About Us

Our Vision

People achieving their highest quality of life.

Our Mission

Providing excellent comprehensive healthcare that is affordable and accessible for the medically underserved.

Our Values


Engage others with care and understanding.


Stand united by embracing and respecting differences.


Inspire trust through behavior that reflects honesty, responsibility and fairness.


Provide outstanding quality care at every contact.


Achieve together through combined individual contributions and cooperation.


Commit to maximize our human and financial resources for the care of our community.


Our History

Crossing Healthcare, formerly the Community Health Improvement Center, is a federally qualified health center that provides primary outpatient healthcare. Since 1972, we have been operating as a non-profit organization serving Decatur and Macon County and striving to make our community a healthier one. Crossing Healthcare provides medical care to men, women, and children of all ages with and without health insurance. We offer different payment options and assistance programs available to better serve those with the greatest need.

Crossing Healthcare continues to expand services to meet the needs of our community. We also have access points for medical services at the Macon County Health Department; Heritage Behavioral Center at the OASIS day center in Decatur, Illinois; and at Urbana School Based Health Center in Urbana, Illinois. In 2014, we opened a new access point at Decatur Memorial Hospital near the emergency department to serve the walk-in urgent care needs of our patient population. Crossing Healthcare employs more than 100 people and treats over 17,000 people each year.

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